what to do if the computer breaks down

1. Contact computer support department

If you are working within a large organization , you should be aware of the companies policy if the computer suddenly breaks down . many large companies has a special computer support department and you should make sure that you know how to contact them in case of emergency .

2. Do not open the computer or monitor yourself unless you are an expert

In many organizations the situation is much less formalized . If you are not qualified to make repair on the computer , do NOT attempt to open the computer case and investigate . This is especially true of the computer monitor , inside which , are many components operating at VERY HIGH VOLTAGES, which can kill !

3 . Get qualified technician

If in doubt get a qualified technician to fix the problem

Precautions prior to contact technician or computer support department

prior to contacting your computer support staff you may (if authorized by your organization ) check following things :

1. Check the various external components , such as the mouse , keyboard , monitor and network connections are in fact properly connected to the back of the computer.
2. Check that someone has not inadvertantly switched off the screen .
3. one of the more